We are committed to protecting the integrity, fairness and sustainability of the Victorian Container Deposit Scheme. Fraud, corruption, misconduct and other serious wrongdoing can undermine trust and public confidence and have no place in our Scheme.
If you see it, suspect it or are told about it, please report it. We do not tolerate this conduct and will take swift and decisive action against individuals or entities responsible for wrongdoing in or supporting the Scheme.
Anyone can raise a genuine concern about suspected fraud, corruption, misconduct or other serious wrongdoing connected with CDS Vic, Scheme operations, network operators, refund point operators, suppliers, contractors, workers or others involved in the Scheme.
Reports can be made confidentially, and anonymously if preferred, through Your Call, an independent reporting service used for Scheme integrity concerns.
Report online: www.yourcall.com.au/vicreturn
Telephone hotline: 1300 790 228, Monday to Friday, 7am to midnight AEST
If you have a hearing or speech impairment, you can contact Your Call online or through the National Relay Service in Australia. Choose a contact method at www.relayservice.gov.au and ask for Your Call on 1300 790 228.
Whether you report online or by phone, your information will be treated confidentially. Information will only be shared where it is necessary to assess or respond to the matter or where required by law.
At VicReturn we are committed to operating with integrity at every level. We expect the same from every organisation and individual we work with.
As part of our ethical sourcing and governance practices, we take clear and active steps to prevent modern slavery from occurring, whether in our operations or throughout our supply chain.
We believe in transparency, accountability and doing the right thing. Our Modern Slavery Statement outlines the actions we’re taking to uphold this commitment.
